How do I apply?
Find the product you are wanting to rent on our website and click on the APPLY NOW button. If you cannot see the product on our website, please call us and we will assist.
What is the minimum rental period?
The minimum rental period is 6 months, but that’s only if you want to return your gear. You can apply to buy any time, even after one day. We like to keep things simple. Plus, we would never stand in the way of true love. Sometimes you only need one day to know you’ve found the one.
What is the minimum spend on a product to rent?
Can all products be rented?
Products available for rent will be clearly marked as such
How are payments debited?
To keep things simple, payments are charged on a set date each month from a debit or credit card. If a payment date falls on a weekend or a national public holiday, you will come out on the next business day.
What about repairs and servicing?
All products rented from us come with a free 90-day check, meaning we will take care of any required adjustments FOC within 90 days of purchase. Repairs are not covered by the Protection Plan. Servicing is at the discretion of the renter based on the level of performance they wish to gain from their rental.
What about insurance?
We offer an optional protection plan with most of our gear. Our protection plan is different from insurance and doesn’t cover every eventuality. It does protect you from accidental damage, fire and theft in Australia though. Our team will be happy to run through this with you have you have any specific questions. Checking with your own insurance company is a good idea. Often rentals are covered by your contents insurance.
Can I purchase my instrument outright?
You can apply to buy any time, even after one day. There are no hidden fees for buying at one month, six months or three years. If you contact our team, we’ll help you finalise everything.
How do I return the product if I don’t need it anymore?
Contact us directly and we will help you organize all the details
Do I need to return all my gear at the same time?
Not at all. When you’re trying new things, you have to find the right fit. You might love your camera but be ready for a new lens. Or you love the guitar but you’re ready to upgrade your amp.
You can return one item and keep the other. Again, get in touch with our team and we’ll help you organise everything.